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Principal Product Manager- CX Sales

Company: Oracle
Location: West Jordan
Posted on: April 5, 2021

Job Description:

Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget. As a member of the product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications. Specify, design and implement moderate changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience. Every day, enterprises around the world focus on how to help their employees work simpler and smarter. And while enterprises are as diverse as the people in them, ranging from global manufacturing field managers, to automotive dealers, to financial advisors, and even public workers in growing cities in the world, they all share many core needs. They need to connect employees with their customers so they in turn can thrive. They need to manage their valuable resources thoughtfully. Customers need to work efficiently with the vendors they depend on. And so much more. Helping their employees work simpler and smarter means letting enterprises focus on what makes each of them special. They focus on what they're best at, and in turn, let Oracle do the rest. The scope of our opportunity is enormous. At Oracle, we're committed to creating a state-of-the-art consumer-grade CX solution that will be the factor that distinguishes our software from the competition. *Here's the kind of person we're looking for.* Y*ou thrive on working well with others*. You make the people around you better. You love to collaborate with fellow product managers, designers, user researchers, engineers, executives, and inspire them to do their best. *You're a full cloud product manager*. You look at user story, functional and interaction design, product configuration and extension, sales play and demo, competitive analysis, marketplace partners, and more as tools in the Product Manager's essential toolkit. You intuitively know how technology, business requirements and awesome product design are necessary to deliver cloud innovation that delights. *You're a fantastic storyteller.*You know that our products and services tell our customers a story through the end-to-end Digital Transformation innovation from CRM front office to ERP back-office. You won't rest until that Oracle story is a compelling one. *You are a catalyst for innovation*. Product Managers at Oracle usually are obsessed about their products/domains, often geek out on technology and are catalysts for innovation. *What are the technical requirements?* * 7-10 years in cloud enterprise software development, management, and/or implementation working in scrum teams. * Experienced in designing Onboarding flows for cloud applications. * Deep & intuitive knowledge of designing an initial delightful experience for the customer * Experienced with API-first SaaS development and extension. * CRM domain and strong functional understanding of sales processes. * Experience in bringing creative ideas and proposals to development teams and executives supported by qualitative justification and quantitative analysis to deliver across multiple product pillars. * Experienced in strategy development, delivery and change management for releases or new technology rollouts. * Experienced in CRM platform, architecture and development roadmap, process engineering, pilot and UAT strategy. * Experience working closely with customers on product implementations. * Represent our company and team with excellent verbal, written, and presentation skills. * Bachelors or Master's degree in management, business, computer science or other equivalent. *What will you do as a Product Manager at Oracle?* * You will dive deep into one or more of our many products leading the product effort and scrum team for one or more critical feature areas. * You will build relationships with customers; understand customer's processes and objectives; and introduce new ways of doing things better and more productive and solicit feedback. * You will research competition and market tends and propose roadmap trade-offs between parity and innovation tacking * You will partner closely with your fellow product designers to innovate by creating productive, coherent, seamless, and emotionally resonant, state-of-the-art CRM services for our users. * You will partner closely with our User Experience Design Lead to understand the customers who use our solution, empathize with them, and imagine creative ways we can make their work lives dramatically better. * You will partner closely with your partners in engineering to take your vision and ideas and turn them into reality. * You will partner closely with your colleagues in customer success to get customer feedback on your products, find out where you've improved their lives, and find out where you have more work to do. * You will be comfortable working with a globally with geographically dispersed team, in various time zones * You will learn, grow, and be challenged. You will speak up and represent your position amongst peers and leadership, while remaining resilient and open to constructive criticism. * You will sometimes make tough compromises, or find things take longer than you want them to or need to work extra hard to convince a colleague of your position. * And sometimes, you will get frustrated. But then you'll remember that you're here to help turn Oracle into the place you love to work and have one of the best professional experiences of your life *Detailed Description and Job Requirements* As a Product Manager in Oracle CX Sales, you will be transforming the customer experience by enabling digitization of customer workflows across the front, middle and back office in a seamless and connected manner. You will act as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of how Accounts and Contacts Management move from conception to distribution across all channels. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget. You will reimage the digital experiences of CX Sales and disrupting the industry as a whole. This individual contributor will be a critical member of the team that is responsible for building and launching application products that would be leveraged by all Oracle CX Clouds solutions. You will report to the Director of Product Management and will collaborate with an extended team across the organization around the world. As a member of the product development division, you will specify, design and implement major changes to existing software architecture. Define project needs. Build and execute unit tests and unit test plans. Review integration and regression plans created by QA. Communicate with QA and porting engineering to ensure consistency, testability and portability across products in general. Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. BS or MS degree or equivalent experience relevant to functional area. 8 or more years of software engineering or related experience. This is a remote/office-based position which may be performed anywhere in the United States, India or Canada. **Job:** **Product Development* **Organization:** **Oracle* **Title:** *Principal Product Manager- CX Sales* **Location:** *United States* **Requisition ID:** *21000EVQ*

Keywords: Oracle, West Jordan , Principal Product Manager- CX Sales, Executive , West Jordan, Utah

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