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Store Manager (Wireless Repair)

Location: West Jordan
Posted on: May 16, 2022

Job Description:

Job DescriptionPOSITION OVERVIEWThe Store Manager is responsible for driving sales, troubleshooting and repairing the devices with technicians. Manager is also responsible for maintaining and operating the retail repair center. The Store Manager's primary focus will be sales, while overseeing all aspects of the stores operational needs. FixIt Mobile values our employees and believes the business is only as strong as its individuals who support it. We offer a competitive compensation package that includes base pay plus unlimited commission potential, excellent advancement opportunities, and incredible benefits.Employee Benefits Include:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Live Health Online
  • Life Insurance
  • Disability
  • Supplemental Benefits
  • No waiting period to use accrued PTO
  • Device and Accessory Discounts
  • Training (Award Winning)
  • Leadership Development Programs
  • National Discounts & much more!If you have the drive; we have the tools to further your career. If you're looking for a competitive workplace where an unlimited earnings potential exists, look no further!Core Duties and Responsibilities
    • Sales of repair and related services in the retail storefront
    • Manage staff through scheduling, training, and coaching.
    • Ability to adapt to change and work in a fast-paced repair center environment
    • Demonstrate strong follow up abilities with attention to detail
    • Perform most repairs on cellular phones, tablets and computers
    • Responsible for inventory control
    • Read and interpret equipment manuals and work orders to perform required service
    • Interact with customers and explain the work that is needed or was performed
    • Responsible for handling customer service issues
    • Diagnose problems, replace or repair parts, test and make adjustments
    • Review service request, prioritize and make adjustments as necessary
    • Use a variety of tools to make the necessary repairs
    • Immediately report faulty testing equipment
    • Resolve product or service problems by determining the root cause of the problem and providing the best solution
    • Work independently in a retail storefront
    • Responsible for maintaining standards of appearance as established by FixIT Mobile
    • Maintain service level expectations by Quality Control and utilizing checklist(s) Minimum Qualifications
      • Requires a high school diploma/GED and cell phone repair or equivalent experience
      • Minimum of at least 2 years in a repair center or retail environment or equivalent experience
      • Proficient with Microsoft Office Suite, including Excel
      • Excellent written and oral communication skills needed to meet the ongoing needs of the organization
      • Reliable transportation, valid driver's license, insurance, and clean driving record Physical Requirements
        • Fine detail work on small and delicate electronic components
        • Extended periods of time standing
        • Lifting up to 50 pounds
        • Occasional bending, stooping, pulling
        • Repetitive motion tasks while doing computer work
        • Exposure to active wireless equipment, signals and transmissions Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. Candidates for Los Angeles, CA: We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. By applying to this job, you are providing express written consent to receive communications, including text messages, that may be generated by automatic telephone dialing/texting systems by or on behalf ofFixit Mobile at the cellular telephone number you provided in connection with your application. You understand and agree that these communications may concern your application and employment interests with Fixit Mobile. You do not need to consent to receive these communications as a condition of participating in the application process.

Keywords: FIXIT MOBILE INC, West Jordan , Store Manager (Wireless Repair), Executive , West Jordan, Utah

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