Loan Servicing Manager

Company: Investors Edge
Location: West Jordan
Posted on: May 19, 2023

Job Description:

Location: West Jordan Utah ( less than 5 minutes of i-15) Redwood road and 9000 SouthOne day work from home. ZERO Travel RequiredCompany: The Investors EdgeJob Type: Full Time longer term career minded positionSalary: Salary pay from $60K to $85K based on experience. Plus bonus based on preset objectives. Health Care, Life insurance, Vision, Dental, Telemed 100% coverage of families with ZERO deductible or payment. Psychiatry, Therapy and Counseling Coverage. Full 401K with Employee Dollar for Dollar match. Annual profit share.Top reasons to work with us: At the Investors Edge your ideas matter- and so do you. We are a small company in business for 20 years, not corporate and not venture backed . We have collaborative employees that are passionate, respectful and have fun working together to provide Software, Tools, Resources and Funding to the Real Estate investing Industry in 45 States. We love underdogs and help people that otherwise could not get into investing a way they can with our unique offerings. The Investors Edge offers one day work from home each week. Massage chairs, onsite gym, sauna and showers and you're going to them because we have a coke fountain machine with 3000 flavors and a full kitchen in our modern office where everyone has to sit to stand desks ( push button not the stupid hand cranks). No suit or tie, relaxed dress. No more walking miles of parking lot to get to a highrise. We have reserved parking right by our Employee entrance.What you will be doing:The Mission of this Role is to convert funded Fix and flip Loans deals into quality payoffs. Do anything moral and legal to get our Financial Investors a positive return on their investments and have them begging to work with us again, this includes not turning down projects prematurely. Overseeing loans on Single Family fix and flip. Manage the Job Cost Estimator who is responsible for Scope of work, working with Contractors on Pricing before loan closing. Then Oversee to make sure that work is being completed on time, Approved rehab loan draws, Work with the Real Estate Agent or loan officer to get the property sold or refinances. While Monthly giving Financial Investors Updates on projects demonstrating how we are their advocates Key Criteria/ Requirements:At Least 5 years professional work Experience with 2 years of ManagementPrefer- real estate experience ( Active, or inactive, licensed or was in the past, in Title, Real Estate Agent/Broker, Loan Officer, processor ect)At least two years recently with Management experience of a small team (less than 5 direct reports)Any construction or job cost estimating or management experience even building or remodeling their own home or working with contractors is a Big Plus. (not required but needs to understand of how to manage)Collections Experience on any levelOverseeing 20 more more projects at the same time, juggling where to put the priority and focus while not dropping the ball on any.Demonstrated ability to work independently with minimal supervisionHigh attention to detail, logical reasoning and accuracyEnjoys crucial conversations and is not intimidated by conflict. Enjoys coming to an amicable resolution and having respectful debate.Comfortable having conversation and positive and negative feedback from Accredited Investors ( Millionaires)Enjoys phone conversation, would rather call than email.Measurable Accountabilities:Virtual Walk through to Rehab Cost Estimate. % and # Scheduled Virtual Walk through to Completed Rehab Estimated, And Business Days taken to complete (Oversee PM that perform this)Started Work bid to completed.% and # started the final bid to sign off the final bid and Business days taken. (Oversee PM that perform this)Profitable Loan Payoffs. % and # Funded loans to Qualified payoff Percentage. Business Day time frameDefaults. % and # REO to Quality Payoff and Business Days Taken. Financial Investors Capital Availability / Satisfaction. Retain at Least 80% of Financial Investors in $ and # of investorsDraws Timeline Quality and timeline. Compelling evidence that the line item is 100% complete is more of a Quality KPI related to Draws. A Timeline KPI would be conducting the draw request within a 2 business days of the request.Construction Timeline and Cost- Projects are done within 20% of the timeline +1K per day Plus 10 Days. Total estimated cost of project vs actual. no more than 20% (unless know way to know; i.e., sewer line break)Experience you need / Key Technical Skills:CRM- Experience with CRM "Customer Relationship Management" Bonus If has used Hub SpotBookkeeping- Able to do credit and debits and record expenses. knowing how to do that even on their personal budget ( Basic Quickbooks experience would be a plus)Google Sheets, Excel, Drive -Basic formulas and experience of more than Basic Use. organizing keeping and managing files and permission sharingPhone Skills: demonstrate a track record of calling and resolving over the phoneConflict Resolution: Without getting combative or demoralized. Enjoy the challenges of crucial conversations, listening and coming to a resolution.Management: At least 3 years experience in a management roll over seeing at least 3 employeesKey Behaviors Competencies:IntelligenceAnalysis SkillsJudgment/ Decision MakingIntegrityResourcefulness/ InitiativeOrganization/ PlanningStress ManagementAssertivenessCommunication VerbalPerformance ManagementTenacity

Keywords: Investors Edge, West Jordan , Loan Servicing Manager, Executive , West Jordan, Utah