Veterinary Clinic Supervisor - Training Provided
Company: PetIQ
Location: Centerville
Posted on: May 18, 2024
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Job Description:
PetIQ is committed to creating a diverse environment and is
proud to be an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race
(including traits historically associated with race, including hair
texture and protective hairstyles, such as afros, braids, locks,
and twists), creed, caste, color, religion, sex (including
pregnancy, childbirth, and related medical conditions), gender
identity or expression, sexual orientation, national origin
(including ancestry), genetics, physical or mental disability
(including obesity, HIV, or hepatitis C status), age, marital
status, or honorably discharged veteran or military status, or any
other applicable characteristics protected by applicable federal,
state, or local law.By submitting this application, I certify that
my answers are true and complete to the best of my knowledge. If
this application leads to employment, I understand that false or
misleading information in my application or interview may result in
my release. -PetIQ provides convenient and affordable pet health
and wellness products and veterinary services to pets and their
families through retail and ecommerce channels across the
country.We are advocates for pet parents, because we believe that
all pet parents should be able to provide necessary care that
enhances the lives of their pets.Why join the PetIQ Team? - - - - -
- - - - -Great company culture - - - - - - - - - -Company is in
growth mode, come be a part of our exciting growth -Full time
employee benefits include: - - - - - - - - - -Medical, Dental,
Vision - - - - - - - - - -Flex Spending Account - - - - - - - - -
-Company Paid Life Insurance - - - - - - - - - -401(k) with Company
Match - - - - - - - - - -Employee Assistance Program (EAP) - - - -
- - - - - - 8 Paid Holidays, 2 Personal Days and PTO - - - - - - -
- - -Short and Long Term Disability InsuranceJob Overview: - - - -
- - - - - Provide customer service to clients by answering
questions, and assisting them through the clinic process - - - - -
- - - - Responsible for Wellness Center staff and clinic execution
and ensures that all protocol/procedures are followed - - - - - - -
- - Supervise and assist the Clinic Assistants, monitoring
processes, procedures, and client interactions - - - - - - - - -
Provide coaching to new employees and double check work for
accuracy - - - - - - - - - Provide ongoing coaching and development
to all Wellness Center staff - - - - - - - - - Lead the Wellness
Center team to achieve results and meet goals - - - - - - - - -
Resolve all staff issues, document and follow up as needed - - - -
- - - - - Resolve all client issues, document and follow up as
needed - - - - - - - - - Submit and deliver performance reviews to
Wellness Center staff - - - - - - - - - Enter/verify employee time
cards in ADP and submit payroll - - - - - - - - - Schedule staff in
Apollo and find replacements when needed due to call-offs - - - - -
- - - - - Build and nurture relationships with host location
management and staff - - - - - - - - - Assist in assessing pet
lifestyle to determine which preventatives and vaccines are best
suited - - - - - - - - - Make recommendations to clients about
vaccines, tests, products and microchips that are consistent with
both company's protocols and on-site Veterinarian preferences - - -
- - - - - - Promote the nail trim service to clients - - - - - - -
- - Responsible for all Wellness Center equipment and ensuring that
product and equipment are being handled appropriately and are
secured - - - - - - - - - -Responsible for inventory and ensuring
supplies are appropriately stocked - - - - - - - - - Responsible
for performing inventory counts and submitting orders - - - - - - -
- - Update POS materials and order replacements as needed - - - - -
- - - - Manage administrative duties to include daily paperwork,
and end of the day reconciliation - - - - - - - - - Answer client
inquiries on the phone and in the store - - - - - - - - -
Administer treatment under the Veterinarians supervision - - - - -
- - - - Complete Health Certificates - - - - - - - - - Fill out
prescriptions - - - - - - - - - Scan all pets for microchips - - -
- - - - - - Clean up after pets including drool, urine, feces, and
vomit - - - - - - - - - Ensure all clinical stations are operating
appropriately - - - - - - - - - Ability to live our values and
reinforce our brand promise with our partners, clients and team
members- Other duties as assignedMinimum Qualifications: - - - - -
- - - - Experience in a leadership/management role managing 3 or
more team members required - - - - - - - - - Must be 18 years of
age or older -- Must be able to work weekends, varied weekdays and
times - - - - - - - - - Reliable transportation to and from work -
- - - - - - - - - Present professional appearance and positive
conduct - - - - - - - - - Punctuality and dependability highly
valued - - - - - - - - - Some outdoor clinic work and activities
may be necessary -Education Requirements: - - - - - - - - - High
School Diploma or equivalent required -Preferred Qualifications: -
- - - - - - - - Previous customer service sales experience - - - -
- - - - - - Navigate computer software (iPad, Bluetooth devices and
more) - - - - - - - - - - Strong organizational, problem-solving,
and analytical skills - - - - - - - - - - Ability to work within a
team to meet team goals and objectives - - - - - - - - - - Comfort
level in approaching host location's customers to educate -about
our clinics - - - - - - - - - - Ability to adapt to changing
priorities -- Experience in the veterinary field/retail management
is highly valued- Must enjoy and be comfortable working with
primarily dogs and cats of all sizes, temperaments and breeds,
including handling and lifting animals as necessary- Present
professional appearance and positive conduct- Punctuality and
dependability highly valued- Knowledge of basic sales principles
and application while making recommendations to clients- Knowledge
of principles and processes for providing customer service- Able to
work independently without direct supervisionPhysical Requirements:
- - - - - - - Ability to perform the essential job functions
consistently safely and successfully with the ADA, FMLA and other
federal, state, and local standards, including meeting qualitative
and/or quantitative productivity standards - - - - - - - Ability to
maintain regular, punctual attendance consistent with the ADA, FMLA
and other federal, state, and local standards - - - - - - - Must be
able to lift and carry up to 50 lbs. - - - - - - - Lift up to 150
pounds assisted
Keywords: PetIQ, West Jordan , Veterinary Clinic Supervisor - Training Provided, Healthcare , Centerville, Utah
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