Customer Service Clerk

Company: Old Dominion Freight Line
Location: West Jordan
Posted on: June 22, 2022

Job Description:

Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.Responsibilities:Answer phones and respond to emails in a courteous and timely mannerPerform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc.Respond to customer issues and questions in a timely mannerProvide Service 2.OD to internal and external customersAs needed, may assist with general office duties such as mailing, filing and copyingScan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer systemQualifications:High School diploma or equivalent preferred1 year of customer service experience, preferably in the transportation industryStrong attention to detailExcellent written and verbal communication skillsProficiency with Microsoft OfficeAS400 experience preferredAbility to handle multiple request and priorities in as fast-paced environmentDemonstrated aptitude for quickly learning new systems and processesJoin the OD Family Today!As a Full Time member of our Family, you are eligible to receive:Health, Dental & Vision BenefitsShort Term & Long Term DisabilityFlex Spending Accounts401(k) Retirement PlanWellness ProgramCredit Union access, Vacation & Holiday"Birthday Holiday" who doesn't love some extra attention on their Birthday?Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Keywords: Old Dominion Freight Line, West Jordan , Customer Service Clerk, Hospitality & Tourism , West Jordan, Utah