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Customer Service Representative

Company: Sterling Solutions
Location: West Jordan
Posted on: June 7, 2021

Job Description:

Due to recent expansion, we are currently looking for a customer service team lead. This position will start offentry levelwith provided training to prepare for the leadership role.Responsibilities:Receives and Processes customer purchase ordersEnters orders received via telephone or on a provided tabletEnters electronic, paper and manual orders onlineVerifies & Confirms customer orders and delivery expectations.Quotes prices according to uniform pricing strategy and current market pricing.Tracks order exceptions and maintains as needed.Sales with Preferred CustomersDirect Customer Service with new and current customersTeamwork: collaborates with team membersSeeks good communication and cooperation within organizationCoordinates all routine aspects of customer orders, requests, and inquiriesIdentifies and uses internal resources as needed to complete tasksSupports team goalsIs receptive/flexible/adaptable to changeUnderstands, generally, about competitors and their servicesFULL TRAINING IS PROVIDED FOR THE RIGHT CANDIDATE--NO EXPERIENCE NECESSARYQualificationsPrevious experience in sales, customer service, or related field is a plusStudent Mentality willingness to take direction and learnStrong leadership qualitiesAbility to build rapport with clientsAbility to thrive in a team environmentAbility to hit personal and team goalsWork in a fast paced environmentProactive thinker and solution oriented Associated topics: answer, client, client service, customer, customer service representative, guest, representative, service call, service representative, support specialist

Keywords: Sterling Solutions, West Jordan , Customer Service Representative, Other , West Jordan, Utah

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