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Consumer Loan Processor

Company: Cyprus Credit Union
Location: West Jordan
Posted on: June 7, 2021

Job Description:

Consumer Loan Processor

Cyprus Credit Union of Salt Lake City, UT is seeking to hire a part-time Consumer Loan Processor Are you a rockstar who has a strong work ethic and embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!

This member services position earns $11.37/hr depending on your experience and qualifications. We also offer both our part-time and full-time member services employees a comprehensive benefits package, including health, dental, and vision insurance plans as well as 401k and pension plans.

In addition to standard benefits, we know amazing perks and know how to have fun! Our employees get paid for 11 holidays throughout the year, start earning vacation time beginning on day one, earn paid time off (PTO) when you volunteer in the community, receive tuition reimbursement, and work a flexible schedule. And, we love to promote from within. Wait, it doesn't stop there! Get ready to race go-carts with your colleagues at company parties, eat lunch with the CEO on your birthday, turn colleagues into friends on the softball field, and more! If this sounds like the customer service opportunity in banking that you've been looking for, apply now!

ABOUT CYPRUS CREDIT UNION

Cyprus Credit Union is member-owned and are overseen by a volunteer board of directors. We feature branch locations across the Wasatch Front to better serve the needs of our members. As we look toward the future, we remain dedicated to providing the best financial solutions, products, and resources to our members. We truly mean it when we say 'your future is our future.'

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle.

A DAY IN THE LIFE AS A CONSUMER LOAN OFFICER

The Consumer Loan Officer Communicates closely with consumer loan officers and members to collect all necessary information and paper work for preparing, processing, and finalizing all documents necessary for closing all consumer loans. Coordinates loan closings with Branch and consumer loan officers and communicates necessary information to members. Electronically sends out loan documents to members via DocuSign to simplify the loan closing process and make it easier to do business with the credit union. Prepares and handles other miscellaneous electronic forms (ACH origination and extension agreements, overdraft path forms, etc.). Maintains loan documents and oversees all loan funding procedures. Provides extra mile and professional service to members.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for providing effective support for all phases of loan processing activities and promotions through effective communication with the consumer loan officer and members as needed.

  • Reviews and verifies all details of the loan application and corrects any errors as part of the pre-audit process.
  • Prepares all necessary documents for closing of consumer loans as directed by central lending, outbound department, and branch personnel.
  • Sends loan paperwork to members by means necessary, including; electronically, via DocuSign software, fax or mail.
  • Maintains proper follow-up on all loan documents assigned for closing.
  • Receives and screens telephone calls. Answers routine questions or directs them to appropriate personnel. Records and relays messages. As needed.
  • Completes loan processing duties in accordance with established policies, procedures, and regulations.

Assumes responsibility for establishing and maintaining effective and professional business relationships with members and external contacts.

  • Resolves (or refers) requests and problems promptly and courteously. Answers member questions pertaining to promotions, loans, balances, and payoffs.
  • Keeps members properly informed of Credit Union policies and procedures.
  • Maintains and conveys the Credit Union's professional reputation.

Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and management.

  • Completes assigned paperwork for Consumer Loan Manager and Loan Officers.
  • Completes records and reports promptly and accurately.
  • Supports and assists area personnel as needed.
  • Maintains departmental files.
  • Attends and participates in meetings as required.
  • Keeps management informed of area activities and of any significant problems.

Assumes responsibility for related duties as required or assigned.

  • Performs miscellaneous clerical and secretarial functions as needed.
  • Ensures that work area is clean, secure, and well maintained.
  • Replaces area personnel as needed.

PERFORMANCE MEASUREMENTS

  • Records, reports, and related documents are accurate, current, and submitted on time.
  • Files are accurate and up-to-date.
  • Good business relations exist with members. Problems and questions are courteously and promptly resolved or referred.
  • Good working relationships and coordination exist with area personnel and with management. Assistance and support are provided as needed. Management is properly informed.
  • Loan processing functions are completed in accordance with established policies and procedures.
  • The Credit Union's professional reputation is maintained and conveyed.

QUALIFICATIONS

Education/Certification

High school graduate or equivalent.

Experience Preferred

This is an entry level lending position. No lending experience required. We are happy and willing to train a motivated and hard working employee.

Skills/Abilities

Strong typing abilities. Good verbal and written public relations skills. Proficient and professional in email correspondence. Able to operate calculator, word processor, and related computer applications. Ability to multi-task. Well organized.

This position offers a set scheduled shift of: Monday-Friday from 1:00 PM - 6:15 PM and some Saturdays are required from 8:45 AM to 3:15 PM. You would always have your Saturday evenings and all day Sunday free!

READY TO JOIN OUR EXCEPTIONAL BANKING TEAM? If you feel that you would be right for this member services position, please fill out our initial 3-minute, mobile-friendly application.

Keywords: Cyprus Credit Union, West Jordan , Consumer Loan Processor, Other , West Jordan, Utah

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