Location: West Jordan
Posted on: June 8, 2021
Client Service Representative
We are seeking an experienced Client Service Representative to
join our veterinary team for a part time/weekend position. VCA Amor
Animal Hospital is a family friendly general medicine practice that
serves West Jordan, Utah and the surrounding areas. We are a
dynamic and exciting hospital and we strive for both excellent
patient care and employee growth and satisfaction.
At VCA Animal Hospitals, we take our mission statement your pets
health is our top priority and excellent service is our goal very
seriously.With every opportunity, we aim to exceed each pet owners
Were looking for a personable yet highly professional service
extraordinaire to join us in delivering our mission to our clients
and their pets.
VCA Amor Animal Hospital is a proud member of the VCA family of
hospitals. We are a three doctor GP hospital located in West
Why We Need You
As the face of VCA, the Client Service Representative sets the tone
for the practice as we build and maintain each customer's trust and
confidence in our abilities.The CSR is the pivot around which the
hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering
telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services,
Answering questions regarding products and services, including
educating clients on general animal husbandry and non-medical pet
care (i.e., heartworm prevention, housebreaking, and flea & tick
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and
ensuring that facility is neat and clean at all timesboth inside
Keywords: VCA, West Jordan , Receptionist, Other , West Jordan, Utah
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