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Company: VCA
Location: West Jordan
Posted on: June 8, 2021

Job Description:

Job Description:

Client Service Representative

We are seeking an experienced Client Service Representative to join our veterinary team for a part time/weekend position. VCA Amor Animal Hospital is a family friendly general medicine practice that serves West Jordan, Utah and the surrounding areas. We are a dynamic and exciting hospital and we strive for both excellent patient care and employee growth and satisfaction.

At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously.With every opportunity, we aim to exceed each pet owners expectations.
Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

VCA Amor Animal Hospital is a proud member of the VCA family of hospitals. We are a three doctor GP hospital located in West Jordan, Utah

Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Keywords: VCA, West Jordan , Receptionist, Other , West Jordan, Utah

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