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Indirect Lending Production Assistant Manager

Company: Cyprus Credit Union
Location: West Jordan
Posted on: June 9, 2021

Job Description:

Indirect Lending Production Assistant Manager

Cyprus Credit Union of Salt Lake City, UT is seeking to hire a full-time Indirect Lending Production Assistant Manager. Are you a rockstar who has a strong work ethic and embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!

This member services position earns $46,033 Yearly depending on your experience and qualifications. We also offer both our part-time and full-time member services employees a comprehensive benefits package, including health, dental, and vision insurance plans as well as 401k and pension plans.

In addition to standard benefits, we know amazing perks and know how to have fun! Our employees get paid for 11 holidays throughout the year, start earning vacation time beginning on day one, earn paid time off (PTO) when you volunteer in the community, receive tuition reimbursement, and work a flexible schedule. And, we love to promote from within. Wait, it doesn't stop there! Get ready to race go-carts with your colleagues at company parties, eat lunch with the CEO on your birthday, turn colleagues into friends on the softball field, and more! If this sounds like the customer service opportunity in banking that you've been looking for, apply now!


Cyprus Credit Union is member-owned and are overseen by a volunteer board of directors. We feature branch locations across the Wasatch Front to better serve the needs of our members. As we look toward the future, we remain dedicated to providing the best financial solutions, products, and resources to our members. We truly mean it when we say 'your future is our future.'

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle.


As an Assistant Manager you will assist the manager in various areas such as; daily management of department, discipline action of staff, semi-annual reviews with staff, and staff trainings. You would be responsible for receiving, reviewing, and processing applications for indirect lending, OnSpot and Student loans. You will also assemble and evaluate loan applications and approves those that meet initial lending criteria and are within approved lending limits. You will Present loan requests above lending limit to manager for approval.You will also Assist in hiring, training and scheduling staff. You will ensure that members and prospective members are promptly and professionally served. You will also provide general Credit Union information as requested.


Assumes responsibility for effectively receiving, reviewing, and processing loan applications.

* Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Approves loans within limits of authority, and ensures safe lending through detection of fraud or other red flags. Requests additional information if required. * Underwrites loans and ensures that each loan is promptly and properly prepared, documented, processed, approved, funded, and issues adverse action notices. * * Assists in servicing loans by processing such items as payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, and payment due date changes. * Audits loan files. * Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented. * Able to be adaptable to changes in lending underwriting and environment. * Balances General Ledger accounts for loan proceeds and reserves/flats paid out to dealerships. Ensures the accuracy of balances. * Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented.

Assumes responsibility for establishing and maintaining effective and professional business relationships with members.

* Ensures that members' requests and questions are promptly and courteously resolved. * Ensures that members and staff are properly informed of Credit Union loan policies and services. * Ensures that the Credit Union's quality and professional reputation is projected and maintained. * Counsels members regarding money management and financial matters. Assists in counseling members whose loan requests were denied, explaining reasons and alternatives. * Offers members and staff recommendations on how to structure loan approvals.

Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.

* Counsels Underwriter Personnel as necessary to resolve any member or dealer application problems. Provides direction to Indirect Lending personnel. Coaches and trains as necessary. * Completes reports and records promptly and accurately. * Attends meetings as required. * Keeps management informed of area activities and of any significant problems. * Assists in training and cross training of Loan Underwriter and support personnel. * Provides outstanding service internally and externally as defined by the credit union service promises.

Assumes responsibility for related duties as required or assigned.

* Suggests ideas for improvements within the department regarding procedures, staff management, dealer relations and business, etc. * Stays informed regarding local and national economic conditions and legal and regulatory changes. * Ensures that work area is clean, secure, and well maintained, including car sale equipment. * Assists Manager in daily tasks including chargebacks and Scheduling.


* Lending functions are effectively performed in accordance with established Credit Union policies and with legal and regulatory requirements. * Good business relations exist with members and dealers. Programs and services are properly and thoroughly explained and members' needs accurately assessed. Member/Dealer problems are courteously and promptly resolved. * Required reports and documentation are accurate and timely. * Good working relationships exist with area personnel and with management. Indirect personnel is assisted as needed. * Credit applications and related financial data are closely and effectively analyzed and evaluated. * Personal delinquency and write-off numbers are in line with Credit Union objectives.



High school graduate with required loan training and certification. Completion of UCCU Bachelor's degree (preferred).

Required Knowledge

Knowledge of Credit Union loan services, policies, and procedures. Understanding of related legal and regulatory standards, and required loan documentation. Knowledge of consumer and residential lending practices. Thorough understanding of underwriting guidelines.

Experience RequireD

Minimum of three years of experience as an Underwriter. Management/leadership experience helpful. Previous lending experience is required with a background in Indirect Lending preferred.


* Excellent interviewing, communication, and public relations skills. * Professional appearance and attitude. * Strong analytical and financial skills. * Strong work ethic and the ability to multi-task. Self-motivated. * Understanding of Microsoft Word and Excel. * Attention to detail and strong organization skills. * Ability to operate related computer applications, and other business equipment including * calculators, printer, and telephone. * Ability to coach, assist, and lead others. Good rapport with co-workers. Team player * Good typing, spelling and writing Skills

READY TO JOIN OUR EXCEPTIONAL BANKING TEAM? If you feel that you would be right for this member services position, please fill out our initial 3-minute, mobile-friendly application.

Keywords: Cyprus Credit Union, West Jordan , Indirect Lending Production Assistant Manager, Other , West Jordan, Utah

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