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The District Application - Floor & Food Court Positions

Company: Larry H. Miller Group of Companies
Location: West Jordan
Posted on: June 11, 2021

Job Description:

Job DescriptionJob Summary:The Food Court Team Member is responsible for guest service and promotes the highest quality levels of food service. He or she champions the company's Mission and Vision and models the company Values. Primary Duties:The Food Court Team Member is a multi-disciplinary position. You'll be expected to:Protect the moral, legal, and financial assets of the LHM Group of CompaniesContinually teach associates new and better ways of doing business with an emphasis on STEWARDSHIP, ACCOUNTABILITY, and GUEST SERVICERemain calm and react quickly and efficiently to large crowds (including fellow team members) when taking and filling orders, correcting mistakes, handling cash, and responding to guest complaints and/or concerns without direction or assistance of othersAssist Food Court Department Leaders in ensuring product and inventory is secureAssist Food Court Department Leaders in properly training all associatesEnsure Concessions/Food Court area is properly organized, set up, and ready for serving guestsFollow required mystery shop procedures including up-selling, suggestive selling, smiling, positive behavior, eye contact, and other points as indicated in the mystery shop report or by managementWear your complete uniform, including name badge, and follow the appropriate grooming standardsAct with a sense of urgencyEnsure area cleanliness and health code requirements are maintainedPrepare and fulfill guest orders as quickly as possible, ensuring the best speed of service is givenBe aware of and report potential safety hazards to Department LeadersFollow all cash handling policies and proceduresEnsure all food is dated, rotated, properly stocked, and presented nice and fresh to our guestsDiligently follow food safety proceduresReport to Department Leaders, Food Court/Concessions Management Team, and General ManagerCommunicate with theatre guests, and Food Court, Concessions, and theatre associatesAll other tasks as assignedQualificationsQualifications:1 to 3 years direct food and beverage experience preferredPoint of sale (POS) and cash handling experience helpfulPhysical Requirements:Some lifting (up to 40 lbs.) and bendingMust be able to stand for full shiftFlexible working scheduleModerate levels of stress may be associated with this positionCommunication, Judgment and Mental Requirements:Must be able to clearly communicate verbally, and read and write in EnglishMust be able to make quick, sound decisions and be organizedWork ScheduleEmployees 14-15 See FAQ sectionEmployees 16+Average evening shifts start between 3PM-6PM. ALL Employees 16+ who work evening shifts MUST be available to work until MIDNIGHT. Shifts can (rarely) work until 2AM. Average morning shift: 9AM-6PM

Keywords: Larry H. Miller Group of Companies, West Jordan , The District Application - Floor & Food Court Positions, Other , West Jordan, Utah

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