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Titles Clerk

Company: Cyprus Credit Union
Location: West Jordan
Posted on: June 12, 2021

Job Description:

There is a Titles Clerk position available at our corporate office at the Jordan Landing location. Responsible for performing title processing functions in accordance with specific state regulations. Places liens on titles used as collateral for loans. Sends out-of-state titles to corresponding state offices for processing with Credit Union liens. Answers questions from both members and Credit Union personnel regarding title processing and regulations. Completes related reports and paperwork and maintains and updates files. Researches and resolves recordkeeping errors or discrepancies. Completes miscellaneous clerical functions. DUTIES ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and timely performance of title suspense and support functions. a. Places Credit Union liens on titles used as loan collateral. b. Checks titles to ensure that members have recorded current Credit Union lien information and correct personaldata. c. Sends out-of-state titles to corresponding state offices for processing with the Credit Union liens. Checks titlesand liens for correct and complete information. d. Releases titles to dealerships when loans are paid off.e. Receives member telephone calls regarding liens and titles. Sends titles to the DMV for name changes asrequested. Researches and resolves problems, errors, or discrepancies. f. Retrieves and organizes documents, and maintains and updates files. g. Performs miscellaneous duties as assigned. h. Ensures that title functions are completed in accordance with Credit Union policies and procedures. 2. Assumes responsibility for maintaining professional working relations with members and business contacts. a. Obtains and conveys information as needed. b. Answers questions, resolves problems, and responds to requests for documents promptly and courteously. c. Maintains and projects the Credit Union's professional reputation. d. Maintains member confidentiality. 3. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Credit Union personnel and with management. a. Assists branches and related departments as required. b. Supports and replaces Records personnel as needed. c. Keeps management informed of area activities and of any significant problems. Provides suggestions forimproved service delivery. d. Attends meetings as required .4. Assumes responsibility for related duties as required or assigned. a. Ensures that work area is clean, secure, and well maintained. b. Completes special projects and miscellaneous clerical functions as required. QUALIFICATIONS QUALIFICATIONSEDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: General understanding of Credit Union loan and title processes.Knowledge of specific state title processing requirements and regulations.Knowledge of related computer applications. EXPERIENCE REQUIRED: One to two years of related office experience. SKILLS/ABILITIES: Well organized and attentive to detail. Strong communication and phone skills. Coordinates activities well with others. Able to use PC, Internet, Imaging System, 10-key, telephone, and other basic businessequipment.

Keywords: Cyprus Credit Union, West Jordan , Titles Clerk, Other , West Jordan, Utah

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