Company: Stitch Fix
Location: West Jordan
Posted on: July 12, 2021
At Stitch Fix we're changing
how people find what they love. Come work where the magic happens
in our new warehouse as we expand into the Salt Lake City area! We
are excited to have you play a part in opening our new facility and
be a part of our opening team!
About the Role
We are looking for bright and
kind individuals who are motivated by challenge,
operationally-savvy, energized by growing, developing and inspiring
people, and passionate about delivering quality to our Clients. Our
Team Supervisors lead large teams (25-30) in one of three
departments to achieve operational goals and have fun doing
it. In this role, you will own daily planning and drive
execution within your department while supporting company and
We are looking for Warehouse
Team Supervisors in one of four functional areas:
- Outbound: As our largest team, they manage every aspect
of the Client-bound shipping process including picking, hand
folding, and shipping. As the last step in our fulfillment process,
your team ensures we are delighting our customers with every “Fix”
through the love and attention they give every detail inside and
outside of the box.
- Receiving: Welcomes new inventory from our vendor
partners. They receive, tag, categorize, and bin 100% of our new
inventory. Your team also partners extensively with our
merchandising department on things like billing to inventory
counts. Your team is responsible for getting new clothes into
active inventory so our Stylists can help our Clients find what
Our Clients keep only what they love so this team completes our
Client checkout experience for the items kept and processes any
returns so they can be styled for another fix. Your team is
responsible to ensure all returned items are of highest quality
before being placed back into inventory to delight another
The Support team works hard behind the scenes to enable a
successful operation overall. Your team will do everything from
solve fulfillment issues, repair and restore inventory, and keep
the equipment running smoothly. This team is also responsible for
inventory control, processing timely Client exchanges, and
running our onsite employee store.
Regardless of the Department,
you will be an integral part of creating and nurturing our Stitch
Fix culture -- promoting and living our values of Partnership,
Integrity, Responsibility and Innovation every day. Most
importantly, you are responsible for inspiring others to be their
best selves while creating a fun, fulfilling, and safe place to
work for everyone.
You’re excited about this opportunity because you
- Directly manage, inspire, and develop 25-30
hourly team members so that each person generates, lives and
breathes our culture as they achieve daily departmental
- Recruit, interview, and onboard new team
members to build an exceptional team of bright and kind employees
who are motivated by challenge within your department.
- Provide on-the-job training and coaching to
support team member’s ongoing development and growth.
- Develop great partnerships as you regularly
provide, seek and incorporate high-quality feedback to drive
development for you and your team and to improve your individual
and collective impact.
- Manage daily tasks that impact operational
effectiveness and execution of departmental goals, such as accurate
reporting of timesheets, hours worked, and attendance.
daily performance data and analyze for trends and opportunities.
Make informed recommendations and respond to changing operational
needs effectively e.g. staffing and process changes.
out new processes and production changes to your team. Educate all
team members and provide high-quality feedback on the process and
their performance and impact.
and champion innovation by encouraging your team to find ways to do
things more effectively, ask client-centric questions, share their
learnings with others, and work through challenges and
We’re excited about you because...
are Bright, Kind, and Motivated by Challenge and embody our values
of Partnership, Integrity, Innovation, and
have 4+ years in a people leadership role directly managing 25-30
people and know how to lead and inspire people to do quality work
on a daily basis.
value doing what’s right, not what’s easy.
appreciate the big picture and find ways to make an impact outside
of your immediate team and department.
thrive in an environment where autonomy and responsibility are
granted and are committed to providing the same for the teams you
have a passion for the art and science of our business -- a
combination of beauty, wisdom, and data analytics.
are energized by being in the action -- leading your team
from the floor for 8 or more hours per day.
are proficient in Microsoft Office (Excel, Word, PowerPoint) or G
Suite (Google Sheets, Docs, Slide) and love learning new
have a four-year degree or equivalent experience.
Why you’ll love working at Stitch Fix...
are encouraged to be your authentic self here, and empowered to
encourage others to do the same!
- You’ll be an integral part of an organization
that is on the cutting edge of changing the way people find what
are redefining what it means to work in a warehouse -- and you’ll
contribute to this!
love solving problems, thinking creatively, trying new things, and
having fun while we work
are a group of bright and kind people, who are motivated by
challenge and truly believe in our business model
offer competitive salaries and Total Rewards packages
have free beverages and snacks every day and have a Party Crew
- You’ll be proud to say that you work for Stitch
Fix and will know that the work you do brings joy to our clients
About Stitch Fix
At Stitch Fix, we’re about
personal styling for everybody and we believe in both a service and
a workplace where you can be your best, most authentic self. We’re
the first fashion retailer to combine technology and data science
with the human instinct of a Stylist to deliver a deeply
personalized shopping experience. This novel juxtaposition attracts
a highly diverse group of talented people who are both thinkers and
doers. All of this results in a simple, powerful offering to our
customers and a successful, growing business serving millions of
men, women, and kids. We believe we are only scratching the surface
on our opportunity, and we’re looking for incredible people like
you to help us carry on that trend.
We are an equal opportunity employer seeking
individuals who value and will support a friendly, team-oriented
and drug free workplace. Applicants may be required to submit
to a criminal background check and drug screen prior to commencing
Keywords: Stitch Fix, West Jordan , Warehouse Lead/Supervisor, Other , West Jordan, Utah
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