Scheduling Specialist
Company: Home Instead
Location: West Jordan
Posted on: June 25, 2022
Job Description:
Objective:The Staffing -Coordinator is expected to perform a
variety of duties in the coordination of scheduling service for
clients. The Scheduling -Coordinator is responsible for scheduling
clients and caregivers -in order to provide the highest quality
service to clients with emphasis on creating extraordinary
relationships. Primary Responsibilities:
- Create and maintain client and caregiver schedules with an
emphasis on creating high quality matches and the development of
extraordinary relationships.
- Monitor, mediate, and log all client and caregiver activity
utilizing the software system.
- Follow up with all client and caregiver issues to ensure their
problems are resolved.
- Enter and maintain accurate client and caregiver records in the
software system.
- Follow up and communicate caregiver and client issues to ensure
problems are resolved.
- Design, test and implement a responsive contingency plan that
ensures 100% maintenance of service hours.
- Demonstrate open and effective communication with the franchise
owner, colleagues, caregivers, clients and family members.Secondary
Responsibilities:
- Participate as needed in all caregiver meetings
- Field new client inquiries over the phone in a knowledgeable
manner, enter the information into the software system and work
with team to communicate and prepare for the Care Consultation
- Perform any and all other functions and responsibilities deemed
necessary
- Maintain regular attendance at the office to execute job
responsibilitiesEach Home Instead franchise is independently owned
and operated.Required
Keywords: Home Instead, West Jordan , Scheduling Specialist, Other , West Jordan, Utah
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