Customer Service Clerk
Company: Old Dominion Freight Line, Inc.
Location: West Jordan
Posted on: January 26, 2023
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Job Description:
Old Dominion Freight Line is currently recruiting for a Customer
Service Representative to join our OD Family Culture. This role
will successfully provide exceptional customer service duties in
the service center, as well as support to other members of Old
Dominion in a fast-paced high call volume environment.
Responsibilities:
Answer phones and respond to emails in a courteous and timely
manner
Perform general customer service by giving rate quotes, sales bids,
status of shipments, helping customer correctly fill out a Bill of
Lading and label freight, etc.
Respond to customer issues and questions in a timely manner
Provide Service 2.OD to internal and external customers
As needed, may assist with general office duties such as mailing,
filing and copying
Scan documents such as Bill of Ladings, Delivery Receipts, permits
and other documents into the computer system
Qualifications:
High School diploma or equivalent preferred
1 year of customer service experience, preferably in the
transportation industry
Strong attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office
AS400 experience preferred
Ability to handle multiple request and priorities in as fast-paced
environment
Demonstrated aptitude for quickly learning new systems and
processes
Join the OD Family Today!
As a Full Time member of our Family, you and your family are
eligible to receive:
Health, Dental & Vision Benefits
Short Term & Long Term Disability
Flex Spending Accounts
401(k) Retirement Plan
Life Insurance
Wellness Program
Credit Union access, Vacation & Holiday
"Birthday Holiday" who doesn't love some extra attention on their
Birthday?
Old Dominion Freight Line, Inc. is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
gender identity, and/or gender expression, sexual orientation, age,
disability, pregnancy, genetic information, military status,
Vietnam Era and/or veteran status, or any other characteristic
protected by applicable law(s).
Keywords: Old Dominion Freight Line, Inc., West Jordan , Customer Service Clerk, Other , West Jordan, Utah
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