Location: West Jordan
Posted on: February 22, 2021
We have a 6 month contract position for a PC technician located
in Salt Lake City area (West Valley City). Responsible for: Assists
with providing problem resolution, analysis, specifications and
configurations, coordination, testing, and installation of
computer/mobile device based software, peripherals, local area
networks (LAN) and other peripheral equipment.
May assist with informal training of computer/mobile device users.
Assists in the maintenance of asset control and adherence to
departmental / system policy directives and maintains the highest
level of data security.Skills: Troubleshooting Provides first level
problem resolution for enterprise/system-wide computer/mobile
device hardware, operating system software, application programs,
peripheral equipment, and LAN interfaces.
--- Within general guidelines, manages priorities based upon
severity, workflow, and time constraints.
--- Applies system expertise, skills, and knowledge effectively in
solving desktop workstation and personal computer, associated
equipment, and network connectivity technical problems throughout
the Sutter Health user community.
--- Works with other Desktop Support staff, Network Engineers, and
system/program application personnel to resolve technical issues as
--- Works with other IS team members to provide timely support
services to the user and receive, log-in, document, and close-out
trouble calls using the service tracking tool(s).
--- Coordinates tasks and activities with other
departments/sections and vendors as appropriate or directed.
--- Formulates service support efforts based on customer schedule
--- Maintains courteous rapport and friendly customer relations;
communicates with users at their level of understanding.
--- Maintains confidentiality of all data per Sutter Health
policies. Hardware Assists with analyzing, defining specifications,
configuring, coordinating, installing, repairing and testing
computer/mobile devices, peripheral equipment (including but not
limited to: projectors, scanners, and other multimedia equipment)
and LAN interfaces.
--- Assists with analyzing and defining specifications for user
computer/mobile device requirements.
--- Configures and installs new hardware and upgrades to existing
user system components.
--- Ensures proper configuration and performance of installed
--- Coordinates installation of computer/mobile devices and
peripherals with vendors.
--- Assists with the accuracy and integrity of the asset control
process. Software Performs installation of approved software on
computer/mobile devices, following the standard procedures.
--- Coordinates installation of computer/mobile device software
--- Configures and installs software upgrades/fixes or patches.
--- Assists with evaluation, analysis and maintenance of
computer/mobile devices to meet Sutter Health's enterprise
technical and security standards.
--- Under direction and supervision, maintains the proper updates
and OS patch configurations.
Keywords: ZEEKTEK, West Jordan , PC Technician, Professions , West Jordan, Utah
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