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PC Technician

Company: ZEEKTEK
Location: West Jordan
Posted on: February 22, 2021

Job Description:

We have a 6 month contract position for a PC technician located in Salt Lake City area (West Valley City). Responsible for: Assists with providing problem resolution, analysis, specifications and configurations, coordination, testing, and installation of computer/mobile device based software, peripherals, local area networks (LAN) and other peripheral equipment.
May assist with informal training of computer/mobile device users. Assists in the maintenance of asset control and adherence to departmental / system policy directives and maintains the highest level of data security.Skills: Troubleshooting Provides first level problem resolution for enterprise/system-wide computer/mobile device hardware, operating system software, application programs, peripheral equipment, and LAN interfaces.
--- Within general guidelines, manages priorities based upon severity, workflow, and time constraints.
--- Applies system expertise, skills, and knowledge effectively in solving desktop workstation and personal computer, associated equipment, and network connectivity technical problems throughout the Sutter Health user community.
--- Works with other Desktop Support staff, Network Engineers, and system/program application personnel to resolve technical issues as required.
--- Works with other IS team members to provide timely support services to the user and receive, log-in, document, and close-out trouble calls using the service tracking tool(s).
--- Coordinates tasks and activities with other departments/sections and vendors as appropriate or directed.
--- Formulates service support efforts based on customer schedule needs.
--- Maintains courteous rapport and friendly customer relations; communicates with users at their level of understanding.
--- Maintains confidentiality of all data per Sutter Health policies. Hardware Assists with analyzing, defining specifications, configuring, coordinating, installing, repairing and testing computer/mobile devices, peripheral equipment (including but not limited to: projectors, scanners, and other multimedia equipment) and LAN interfaces.
--- Assists with analyzing and defining specifications for user computer/mobile device requirements.
--- Configures and installs new hardware and upgrades to existing user system components.
--- Ensures proper configuration and performance of installed computer/mobile devices.
--- Coordinates installation of computer/mobile devices and peripherals with vendors.
--- Assists with the accuracy and integrity of the asset control process. Software Performs installation of approved software on computer/mobile devices, following the standard procedures.
--- Coordinates installation of computer/mobile device software with customers.
--- Configures and installs software upgrades/fixes or patches. System Maintenance
--- Assists with evaluation, analysis and maintenance of computer/mobile devices to meet Sutter Health's enterprise technical and security standards.
--- Under direction and supervision, maintains the proper updates and OS patch configurations.

Keywords: ZEEKTEK, West Jordan , PC Technician, Professions , West Jordan, Utah

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